Minnesota Assessment Administration

August 19-22, 2024
In person 8:00am - 5:00pm daily

Holiday Inn & Suites
St. Cloud, MN

Online final exam available to take independently on your own device from any location with Internet access following course conclusion Thursday through Friday at midnight Central Time

Click here to register

  Registration closes August 9, 2024, or when the course size limit is reached. 

Description:  Minnesota Assessment Administration provides a thorough overview of the important roles and duties of managing an assessor’s office. The course will include information on the following topics: managing staff effectively, managing office work efficiently, providing good customer service through effective communication, review of the annual assessment calendar and deadlines, sales and the sales ratio study, the importance of maintaining relationships, acknowledging and incorporating diversity and inclusion, new assessor review process, and using technology throughout the assessment process. This Assessment Administration course is required for the Senior Accredited Minnesota Assessor (SAMA) level of licensure. This course is also approved by the Minnesota State Board of Assessors for 30 hours of continuing education. Note: This class will be a 4-day format. The exam will ONLY be available online. Course participants will receive links to take a demo exam and familiarize themselves with the exam process the week prior to the course. The final exam will be available via the same links for course participants to take independently online on Thursday or Friday following the course. The course has a maximum capacity of 48 students.

Credits:  This course is approved by the Minnesota State Board of Assessors for 28 hours of continuing education, 30 hours with exam.

Lead Instructor:  Penny Vikre, SAMA, Cass County Assistant County Assessor

Fee:  MAAO Member - $450; Non-member - $555

Payment: Credit card only

Location:  Holiday Inn & Suites, 75 S 37th Ave, St. Cloud, MN 56301

Prerequisite: Two years of work experience recommended

Requirements:  Calculator and handbook. Participants are expected to bring their own hard copy of the handbook to the course. Registrants will receive an email containing a link to the handbook when it is available and no later than one week prior to the course. Please print it and bring it with you.

Exam Requirements: The exam is online-only and can be taken independently between course conclusion on Thursday and midnight Central Time the following day. The exam may be taken from any geographic location with Internet access. Exam takers must have the following available during the exam:

• Calculator
• A reliable Internet connection
• Computer with webcam and microphone that is not connected to multiple monitors or a docking station - Please review complete requirements for ProctorFree, our online proctoring service, here
• Current version of Google Chrome, Firefox, or Safari on a computer running Windows 7, 8, or 10 or Mac OS 10.11+ (El Capitan) or greater
• If accessing the course using a mobile device, it must be a large-screen device such as an iPhone 6+ or iPad
• It is highly recommended that your computer is plugged in to an AC outlet while taking the exam

Textbook:  Course materials will be provided digitally prior to the course via the email address provided during registration. Participants are expected to bring their own hard copy of the handbook to the course.

Hotel Group Rate: For your convenience, a block of hotel rooms has been reserved at the Holiday Inn & Suites in St. Cloud for $107/night. Reservations are the responsibility of individual attendees and must be made by July 20, 2024 to ensure the group rate. Reserve by calling the hotel at 320-253-9000, option 0, and mentioning the MAAO room block.

Student Expectations:  This course includes 28 hours of classroom instruction during which students will be expected to participate in discussions, group activities, and coursework that may include but is not limited to reading, homework, problem solving, etc. both during and outside classroom hours.  There is also an exam at the end of the course the student should plan to review for.  If alternative testing options are required, please contact [email protected] via email as soon as possible to discuss, and we will attempt to make reasonable accommodations.

Food and Beverages:  For student, instructor and employer convenience, lunch and a limited variety of refreshments and snacks are included in your registration fee for this course.

ADA Policy: If you have a disability and may require some accommodations at any event, please notify us via email to [email protected] at least two weeks prior to the course, and we will attempt to make reasonable arrangements.

Cancellation Policy:  Cancellation requests received prior to 8:00am five business days prior to the start of the course will be issued a refund, less a $30 administration fee. Cancellation requests received after this time or registrants who fail to attend the course are responsible for the entire fee.  If a registrant is unable to attend the event, a substitute from the jurisdiction that paid the registration fee can attend at no additional charge. Please send written notification of this change or cancellation requests to [email protected]. Although it is not the policy of MAAO to cancel a course or seminar, MAAO reserves the right to do so and provide a full refund if the minimum enrollment level is not reached. Refunds will be issued within 30 days of the date of the course or conference. 

COVID Considerations:  MAAO is following the current guidance from the Minnesota Department of Health. Each educational offering is subject to cancellation if mandated by the Governor or due to a change in COVID conditions. A 100% refund will be processed for any registrant due to a COVID-related cancellation. Attendance at any course is at the risk of the employer and attendee. MAAO will not be held liable.

Additional Information:  Refer to MAAO's education FAQs and policies.

Click here to register

 Registration closes August 9, 2024 or when the course size limit is reached.

If you are not currently a member of MAAO and would like to join to receive member-based pricing, click here to learn how to join MAAO.  Please allow one business day for membership application processing prior to registering for courses and seminars.

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